Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Lucky Tiger Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.

Lucky Tiger Casino operates under a licence issued by the Curaçao Gaming Authority, reference number 365/JAZ, and uses 256-bit SSL encryption alongside independently audited RNG technology certified by Central Disputes System.

1. General terms and eligibility

These Terms & Conditions form a legal agreement between you and the operator of Lucky Tiger Casino. They apply to the website, mobile services, games, payment functions, customer support features and any other services made available through the platform. Additional terms may apply to specific games, competitions, promotions or other offers. If an additional term conflicts with these Terms & Conditions, the specific term will generally apply to the relevant service or offer.

You must be at least 18 years old to use Lucky Tiger Casino. You must also be legally permitted to access online gambling services in the place where you live and use the website. Australian players are responsible for understanding and complying with the laws that apply in their state or territory. Lucky Tiger Casino may restrict access where online gambling is not permitted or where the operator is not authorised to provide a particular service.

You must provide accurate, current and complete information when registering or using the platform.
You may only create and use an account for yourself and must not open an account on behalf of another person.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must not allow another person to use your account, payment method or game balance.
You must not use the platform for unlawful activity, fraud, money laundering or any other improper purpose.
You must not use automated tools, bots, scripts or software intended to interfere with the website or game results.

Lucky Tiger Casino may request information or documents to verify your identity, age, address, payment method or source of funds. Verification checks may be completed when an account is opened, when activity changes, before a withdrawal or at any other time considered necessary. If requested information is not provided, is incomplete or cannot be verified, access to some services may be limited and transactions may be delayed, declined or cancelled.

2. Accounts, deposits and withdrawals

You are responsible for reviewing account information before confirming a transaction. Deposits must be made using a payment method that belongs to you or that you are authorised to use. Lucky Tiger Casino may reject, reverse or investigate transactions that appear unusual, unauthorised, unlawful or inconsistent with these terms. You should contact your payment provider promptly if you believe a transaction has been made without your permission.

Account balances should be used only for lawful gaming activity on the platform. Deposited funds are not a banking product and do not earn interest. You must not attempt to sell, transfer or assign your account or balance to another person. Where an account is linked to more than one account, payment method or person, the operator may review the relationship and take appropriate action.

Withdrawal requests may be subject to identity, payment and security checks. The available withdrawal methods, minimums, processing requirements and any applicable conditions may be shown within the account or payment area. A withdrawal can be delayed while checks are completed or where information is missing. The operator may return funds to the original payment method where appropriate and may refuse a withdrawal connected with fraud, misuse, chargebacks or a breach of these terms.

You remain responsible for any taxes, fees or reporting obligations that apply to you. You should check your own circumstances and obtain independent advice where necessary. Lucky Tiger Casino does not guarantee that every payment method will always be available, and third-party payment providers may apply their own terms, limits or charges.

Account suspension and closure

You may request the closure of your account in accordance with the available account procedures. Lucky Tiger Casino may suspend, restrict or close an account where it reasonably believes that a user has breached these terms, provided inaccurate information, acted fraudulently, misused a promotion, created multiple accounts, avoided verification or posed a risk to the platform or other users. An account may also be restricted to meet legal, regulatory, security or responsible gambling requirements.

If an account is closed or suspended, you must not create or use another account unless permission has been provided. Any remaining balance will be reviewed in line with applicable law, transaction history, verification results and these terms. Funds connected with unlawful conduct or a serious breach may be withheld where legally permitted.

3. Games, promotions and responsible use

Game information, rules, paytables, odds, features and contribution details may be displayed before or during play. You should review the rules for each game before wagering. Game results are determined by the relevant game system and recorded information. In the event of an obvious technical error, display error or malfunction, the affected game or transaction may be reviewed and corrected in accordance with applicable requirements.

A wager is generally treated as accepted when it is recorded by the platform. Once accepted, it may not be cancelled unless the game rules or applicable law allow cancellation. If a connection is interrupted, you should check your account and game history before attempting to place the same wager again. Lucky Tiger Casino is not responsible for losses caused by your equipment, network connection, browser, device or failure to follow the displayed instructions.

Promotions, bonuses and promotional competitions are subject to their own terms. These may include eligibility requirements, time limits, wagering or playthrough conditions, game restrictions, maximum values, withdrawal conditions and rules against abuse. You should read the full offer terms before accepting or using a promotion. Where an offer has been credited in error, or where the operator reasonably believes it has been manipulated or abused, the offer and related benefits may be removed or adjusted.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits before you play and only spend money you can afford to lose. Do not gamble when upset, under the influence of alcohol or other substances, or when gambling is affecting your finances, relationships, work or wellbeing. Account tools may be available to support deposit limits, time reminders, breaks, self-exclusion and other safer gambling choices.

If gambling no longer feels enjoyable or is becoming difficult to control, stop playing and seek support from an appropriate Australian gambling support service or qualified professional. You can also use the responsible gambling options available through the platform. Requests for self-exclusion or account restrictions should be made as early as possible, and you must not attempt to bypass a restriction by opening another account.

4. Website use, privacy and legal provisions

The website and its content are provided for personal use. You must not copy, reproduce, republish, modify, distribute, reverse engineer or commercially exploit any part of the platform without permission. You must not upload malicious code, interfere with security features, overload the website, scrape data or attempt to gain unauthorised access to accounts, systems or networks.

The website may include links, software, content or payment services supplied by third parties. Those third parties may have separate terms and privacy practices. Lucky Tiger Casino does not guarantee the availability, accuracy, security or suitability of third-party services and is not responsible for matters outside its reasonable control. You should review third-party terms before using an external service.

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to operate the account, process transactions, provide support, verify identity and age, prevent fraud, meet legal obligations, improve services and promote responsible gambling. By using the platform, you acknowledge that relevant information may be shared with service providers, payment partners, verification providers, professional advisers and authorities where permitted or required.

To the extent permitted by law, the platform is provided without guarantees that it will be uninterrupted, error-free or available at all times. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those rights, Lucky Tiger Casino is not responsible for indirect loss, loss caused by events outside reasonable control, or losses resulting from your breach of these terms.

These Terms & Conditions may be updated from time to time to reflect changes to services, laws, security practices or operational requirements. The current version will be made available on the website. Your continued use after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the platform and follow the available account closure process.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. These terms, together with any applicable game, promotion, privacy and responsible gambling provisions, represent the understanding governing your use of Lucky Tiger Casino, subject to the mandatory laws and rights that apply to you.